You can return products within 7 days of delivery. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it.
How to Return a product?
1. Email us at email@example.com with the name of the product you are returning, your order number, and the reason for your return.
2.To return your product, you should mail your product to: Chalk and Chuckles Products Pvt. Ltd. 327 Sector 53, Phase 3 EPIP Industrial Estate, HSIIDC, Kundli, Haryana-131028 India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable only in case of pre-approval on a case-to-case basis. If you wish for us to arrange a pick up of the product, we can arrange the pick up through our trusted delivery partner. Chalk and Chuckles may choose to deduct the cost of return shipping from the refund amount, depending upon the nature of such request.
3. We will refund your account once your return has been delivered to our warehouse. Refunds can take up to 10 business days to reflect on your bank statement or credit card account.
- Refund will be processed only in case of successful order cancellation. In case the request for order cancellation is approved, we can provide a refund within 7 days from the date of approval.
- Refunds will be issued to the original credit/debit card or the payment method account used at the time of purchase.
- If the item is already shipped, any refund will be processed only on receipt of the physical item for which return has been initiated.
- Once your return is received and inspected, we will send you an email within 7 working days to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Damages and Issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can check the issue and make it right. You can call us on +91 966 777 2395 or write to us at firstname.lastname@example.org
Exceptions/ Non-returnable items
Unfortunately, we cannot accept returns on gift cards or sale items (unless damaged).
Exchanges (If applicable)
We accept exchanges only if there are items missing from the box. If you wish to exchange your product, please send us an email at email@example.com
You can cancel your order by mailing us at firstname.lastname@example.org or contact us on +91 966 777 2395. However, if the product has already been shipped then we will require you to reimburse us for the shipping cost.
Currently, we accept all valid debit cards, credit cards, wallets, and net banking. Additionally, we also offer cash on delivery at an extra cost of Rs. 50