HOW TO ORDER
How do I place an order online?
We work hard to make your online ordering experience easy and effortless. If you experience an issue placing your order, please contact Customer Service at +91 9810321816, Monday through Sunday between 8:30 A.M. and 10:30 P.M and we will be happy to guide you through the process.
How do I know my order was placed?
Once you complete the checkout process, you will receive an order confirmation in the email you provided. No order confirmation? Check your spam folder and if you still don't find it just send us an email at firstname.lastname@example.org. We all do love our technology until it turns on us.
Can I modify or cancel my order?
We do our best to get your order processed and delivered to you as soon as possible. You can cancel your order by mailing us at email@example.com or contact us on +91 130 3501205. However, if the product has already been shipped then we will require you to reimburse us for the shipping cost.
Why isn’t my promo code working?
Please note that you are able to use only 1 promo code per order. If you are still facing any issue, write to us at firstname.lastname@example.org or WhatsApp/call us at +91 9810321816.
How do I order multiple bundles?
Currently, only 1 promo code works per order. You could create multiple orders to buy multiple combos, or email us at email@example.com or call us at +91 9810321816 and we will assist you.
What payment methods do you accept?
We accept all valid debit cards, credit cards, payment wallets, and net banking. Additionally, we also offer cash on delivery at an extra cost of Rs. 75
SHIPPING & DELIVERY
When will my order ship, and where can I check its status?
We dispatch your order within 24 hours of your placing the order. You will receive an order confirmation message as soon as you place the order. Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can track your order with this code on our logistics partners’ website. It typically takes 3-7 days for the order to reach you depending on your city.
Where does Chalk and Chuckles ship?
Currently, Chalk and Chuckles ships all over India. If you are located outside India, then please contact us at firstname.lastname@example.org
Is shipping free?
Shipping is not charged extra for orders above Rs. 500. There is a shipping charge of Rs.50 for orders below Rs.500
How do I get in touch with Chalk and Chuckles customer service?
We want you to be completely happy and satisfied with your purchase from Chalk and Chuckles. If we do not meet your expectations in either quality or design, please contact our customer service at +91 9810321816 or write to us at email@example.com
RETURNS & WARRANTIES
WHAT IS YOUR RETURN POLICY?
You can return products within 7 days of delivery for a full refund. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. Simply email us at firstname.lastname@example.org with your order number and the reason for your return. Refund will be initiated only after we receive the product and it's inspection.
I received a defective and/or damaged product that I purchased on the Chalk and Chuckles website. What do I do?
If you have received the product in a bad condition, or if the packaging is tampered with, or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 9810321816 or email us at email@example.com your Order ID. We will ensure that a brand new replacement is sent to you.
Where can I buy Chalk and Chuckles products outside India?
While we cannot ship internationally through our website, Chalk and Chuckles toys are available locally in over 20 countries, including the USA, European Union States, South East Asian countries, Middle East countries, and Australia among others. Please contact us atinfo@chalkandchucklesand we'll be able to connect you locally.
are there attractive offers on bulk orders?
Yes of course! If you want to purchase in bulk for personal events, business events or schools please emailinfo@chalkandchucklesand we'll be happy to assist you!
PLAY WITH US, WORK WITH US!
Where can I learn more about becoming a Chalk and Chuckles Distributor/Retailer/Reseller/Wholesaler via a website or retail store?
Please email us at firstname.lastname@example.org
ABOUT CHALK AND CHUCKLES
WHAT IS CHALK AND CHUCKLES AND WHAT IS IT'S CORE IDEA?
Chalk and Chuckles is a toy brand that believes in the power of play in shaping children's future. We believe that being able to express yourself and your feelings, finding your voice, engaging in your passions, and speaking up for yourself and others are basic skills that need to be nurtured throughout one’s life. More important than learning content are the skills that enable learning. Our products teach and reinforce these skills while providing opportunities to connect with others. Our thoughtfully designed products bring out the hidden potential in every child. They stimulate the intelligence, curiosity, and developmental needs of children of all ages and learning levels.
WHAT KIND OF PRODUCTS DOES CHALK AND CHUCKLES SELL?
Chalk and Chuckles has a wide portfolio of over 50+ award-winning products across 4 key categories - Learning & Education, Board Games, Arts & Crafts, and Puzzles. Connection before learning is something we strongly believe in. We are growing our portfolio rapidly, so keep an eye out for new categories and products!
HOW DOES CHALK & CHUCKLES DEVELOP IT'S PRODUCTS?
Our product development team at Chalk and Chuckles is headed by Prachi Agarwal, an Educational Psychologist from the Harvard Graduate School of Education. She brings her expertise from a decade of work with children and families in clinical and school settings to our product design team. We also collaborate with subject experts, educationalists, remedial instructors, and design specialists to create our innovative products. All our products are designed based on our unique learning framework which has been inspired by Howard Gardner’s Theory of Multiple Intelligences, Universal Design for Learning framework (UDL), and Erikson's 8 Stages of Psychological Development.
ARE CHALK AND CHUCKLES PRODUCTS SAFE FOR MY CHILDREN?
Yes. Every Chalk and Chuckles product is 100% safe and non-toxic. All our products are in full compliance with American (ASTM), European (EN-71), and Indian (BIS) Safety Standards. Chalk and Chuckles is a new-age brand that cares about the world our children will grow up in. We believe in using sustainable materials which is why our products are all paper and wood-based.
FOR WHAT AGES ARE THE CHALK AND CHUCKLES PRODUCTS?
Our main objective is to bring parents and their kids together to share quality time. Towards that goal Chalk and Chuckles offers products for all age ranges of kids. From three-year-olds to twelve-year-olds everyone can find something that appeals to them at Chalk and Chuckles.